TABLE OF CONTENTS
GMB Messaging Guide
Turning GMB Messaging On / Off
GMB Messaging works with on Desktop Computer, Android and iPhone or tablet.
Set up On Desktop Computer
Open the Google My Business desktop application. It’s easiest to set up messaging on desktop. Once you’ve turned messaging on, you can message from your desktop computer or any Android or IOS device with the GMB App installed. https://business.google.com/
Step 1: Select A Location (Account)
When you log in you’ll see a list of locations (accounts) you have access to. Click on the one you’ll be using.
Step 2: GMB Account Home
After selecting a location, you’ll be at that location’s GMB Home page:
Step 3: Find “Messages” and “Messaging Settings”
Your desktop messaging is contained here once your account is turned on. You’ll be turning the message feature on here by clicking “Messaging Settings”
Step 4: Turn Messages On (or Off)
Click the toggle bar to turn the message feature on or off.
Step 5: Messaging Via Desktop
Now you can message with visitors who message your GMB Page
Step 5: How Visitors Message You
Google adds a messaging functionality to the MOBILE VERSION of your GMB Listing.